Account Manager in Philadelphia, PA at Lifetouch Church Directories and Portraits Inc.

Date Posted: 2/13/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Sales
  • Experience:
    Not Specified
  • Date Posted:
    2/13/2018
  • Job ID:
    3357

Job Description

We are looking for a highly-organized, service-oriented individual to join the Lifetouch Church Directories and Portraits team as an Account Manager. In this role, you’ll partner with church leaders and volunteers to coordinate, promote and successfully manage a memorable photography day event. It will be your job to schedule the event, get the word out to ensure high levels of participation, and be there to answer any questions your church partners have along the way. Using your project management, customer service and sales skills, you’ll make sure every detail is picture-perfect!

This job may be for you if:

  • You know what it takes to provide top-notch customer service via phone
  • You are highly organized, detail-oriented and proactive
  • You like the idea of working with faith communities
  • You want to join our mission to keep families connected through timeless photography

 What you’ll do as an Account Manager:  

  • Schedule days of photography to meet logistic, geographic, scheduling and cost requirements for both organization and Lifetouch.
  • Direct, plan, monitor and manage each event, from days scheduled through the completion of the photography event.
  • Ensure the event meets company expectations for sit average and daily revenue generated, in addition to schedule and cost standards.
  • Travel to account site to direct marketing, project management or product design as required.
  • Establish and direct marketing and publicity strategies to drive the organization’s engagement in order to maximize participation of families.
  • Plan and promote the execution of publicity efforts in order to increase revenue opportunity.
  • Oversee resolution of problems related to scheduling and photography; report progress and troubleshoot as needed.
  • Manage the relationship with the account to meet the needs of the organization and its members.
  • Recognize and provide changes to operational improvement with customer organizations.

Additional Duties and Responsibilities  

  • Performs other projects or miscellaneous duties as requested or assigned
  • Prepare and submit appropriate paperwork and reports on a timely basis.

Education

  • Bachelor’s degree or equivalent experience

Experience

  • 2 to 5 years account management experience; will serve account post contract through photography event

Other (knowledge, skills, and abilities):

  • Advanced problem solving skills
  • Computer proficiency, including Microsoft Word, Excel, Internet and Salesforce.com
  • Self-motivated and results oriented
  • Strong commitment to relationship building and customer service
  • Excellent verbal and written communication, interpersonal and presentation skills
  • Excellent negotiation skills
  • Solid time management and multi-tasking skills
  • Strong organizational skills
  • Ability to work from home 

Lifetouch Church Directories provides on-site photography services at churches across the country. Though high-quality pictorial directories, we help keep communities connected. Our photographers provide participating church members with a customized photography experience, a complimentary directory and the opportunity to purchase portraits they’ll cherish for years to come.