Account Specialist in Stoneham, MA at Lifetouch Preschool Portraits

Date Posted: 6/28/2018

Job Snapshot

Job Description

ACCOUNT SPECIALIST

Lifetouch National School Studios Inc. is seeking a friendly, responsible individual to join their Preschool Portraits team as an Account Specialist. Join us in our endeavor to preserve memories by providing quality keepsakes for children and their families!


Responsibilities

As an Account Specialist with Lifetouch Preschool Portraits, you will provide telephone customer service to assigned childcare centers throughout the area, confirming portrait-dates, responding to inquiries, and effectively resolving customer concerns. You will support company sales goals through assisting the district photography and operations teams. Your duties will include:

  • Creating and maintaining photography schedules
  • Working with the production lab to resolve issues
  • Entering contracts and ensuring account information is current
  • Calling previous customers to reschedule appointments

Job Requirements

  • High school diploma or equivalent and at least 2 years customer service or related experience involving extensive telephone contact
  • Strong customer relations skills and the ability to influence positive outcomes
  • Previous sales experience is a plus
  • Strong MS Office and data entry skills
  • The chosen candidate will be organized, detail-oriented, and possess great follow-up skills
  • The chosen candidate will be professional and team-oriented

Why Lifetouch?

  • Competitve pay
  • Potential to earn paid time off
  • May be eligible for medical and dental benefits depending on hours worked
  • We offer a nurturing, team environment where employees learn valuable business and people skills

Employment with Lifetouch is contingent upon successful results of a criminal background check.

Lifetouch is an Equal Opportunity Employer.

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lsalsman@lifetouch.com