Communication Specialist, Preschool in Eden Prairie, MN at Lifetouch Preschool Portraits

Date Posted: 3/23/2018

Job Snapshot

Job Description

Summary:

The Communication Specialist develops and acts as the point of contact and gatekeeper for all internal communications to ensure messages are field-focused, accurate, timely and aligned with the business' strategic direction. This role also manages the administration of Intranet sites and knowledge base systems as well as builds professional presentations to support the Preschool business.

Primary Duties and Responsibilities

  • Develops and manages internal communication process, communication plans, content, cadence, and governance, ensuring alignment with communications standards/practices.
  • Writes and edits internal communications to ensure that materials meet established standards, are audience appropriate, clear, accurate and concise.
  • Improves and maintains organized, user-friendly and accurate Intranet (e.g., Google, SharePoint) and knowledge base system(s) (e.g. Google Drive) and manages access.
  • Creates professional sales presentations (using PowerPoint), in partnership with subject matter experts, to effective share results and strategies.
  • Designs, builds, executes, and summarizes surveys (e.g., end of season, meeting). Presents results (e.g., themes, trends, opportunities) to management.
  • Creates and organizes content for materials for meetings conducted by field managers (e.g., photographer meetings, team/field meetings).
  • Partners with recognition program owners to organize, brand and communicate programs to various audiences.
  • Collaborates on the development and communication of contests and incentive programs to ensure clarity and drive participation.
  • Provides communication support including the development and execution of communication plans and serves on project teams as the Communication partner.
  • Safeguards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

Additional Duties and Responsibilities

  • Maintains accurate distribution lists and image library.
  • Partners with Marketing to review and accurately edit host and consumer communications
  • Performs other projects or miscellaneous duties as requested or assigned.


Education

  • Bachelor's degree in communications, journalism, business or related field or equivalent related experience.

Experience

  • 3 - 5 years performing various communications functions, specifically internal communications.
  • Working in a cross-functional environment.

Other (knowledge, skills, and abilities)

  • Proficient in Microsoft Office, specifically Word and PowerPoint.
  • Intranet site administration and maintenance using SharePoint or Google.
  • Ability to maintain confidentiality and act with personal and professional integrity.
  • Strong communication skills, including presentation skills.
  • Strong interpersonal and collaboration skills.
  • Good organizational skills.
  • Detail oriented in the execution and follow-up of work.
  • Critical thinking and problem solving skills.
  • Demonstrated ability to work efficiently as well as balance and execute against multiple projects/priorities simultaneously.
  • Takes initiative.

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