Subject Data Specialist in Chico, CA at Lifetouch National School Studios Inc.

Date Posted: 3/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    Chico, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Ensure subject data is configured per specs and uploaded to FOW (Field Operations Workbench) to allow for success picture days as well as customer satisfaction for product delivery.

  • Acts as the first point of contact for Sales Support Specialists related to subject data requirement understanding and feasibility.
  • Responsible for subject data accuracy to include: Understanding of requirements, configuration, upload and troubleshooting.
  • Utilizing Work Orders provided by the Sales Support Specialists to complete the configuration of subject data into FOW.
  • Responsible to ensure timing for configuration and upload meets the desired dates for picture day execution with job bag prep and shipping.
  • Partner with Sales Support Specialists to secure student data to contain all the necessary fields to deliver the desired outcome.
  • Responds to and resolves subject data calls and/or escalates issues for all accounts to the Sales Support Lead.
  • Works with numerous account and subject data tools (Field Operation Workbench, and Excel)
  • Assistance in investigation and resolution for lab delays related to subject data issues.
  • Represents Lifetouch in a professional manner at all times while adhering to all Company and area policies and displays confidence and professionalism even during times of stress and in difficult situations.
  • Uses safe work habits including proper lifting, bending, pushing, pulling, squatting, twisting, and driving techniques and adheres to all safety rules and guidelines.
  • Other duties as assigned


  • Sales Support Supervisor
  • Sales Support Specialist
  • Territory Sales Professional(s)
  • Service Center Manager
  • Territory employees
  • Other Service Center employees